Return Policy

Requirements for Return

  1. Return cannot exceed 30 days from the time Captiva Smart toilet ships the product
  2. Products must be in new and saleable condition
  3. Products must be approved for return by Captiva Smart Toilet prior to sending. Any items returned without authorization will be subject to disposal and are ineligible for credit.
  4. Customer is responsible for return shipping costs
  5. Product must be shipped back to the approved Captiva Smart Toilet warehouse.
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